Configurable Event Registration Platform
The Challenge we faced
An organization offering a wide range of events and classes relied on one-off, custom-built registration applications for each offering, making the process difficult to maintain and scale. We designed a configurable registration platform that allowed administrators to build registration pages dynamically, define question types and follow-on logic, manage attendance workflows, and provide pre-event materials through a centralized document library.
As the number of events grew, this approach created significant operational friction. Each registration application required separate development, updates, and testing, resulting in duplicated effort, inconsistent user experiences, and increased risk of errors. Administrators had limited ability to adapt registration workflows without developer involvement, making even minor changes time-consuming and costly.
The Solution
We designed and implemented a configurable event registration platform that replaced one-off registration applications with a single, reusable system capable of supporting a wide range of event types, audiences, and approval workflows.
The platform supported a dual-tenant authentication model, allowing users to create and manage events while logged in through either organizational tenant. This design reflected the organization’s real-world structure and enabled centralized event management while preserving tenant-specific access and identity boundaries.
Administrators could dynamically build registration forms without developer involvement. Form creation supported free-text fields, selectable lists, conditional branching logic, and capacity-based constraints, such as disabling options once a predefined selection limit was reached. This allowed complex registration scenarios—such as role-based questions or mutually exclusive options—to be expressed declaratively rather than through custom code.
Each event was highly configurable. Administrators could control who was eligible to register (internal users only or internal and external attendees), define registration windows, enforce maximum attendance limits, and determine whether registrations were auto-confirmed or required manual approval. These settings allowed the same platform to support internal training sessions, restricted events, and public-facing offerings with external participants.
The system included a centralized administrative dashboard where event owners could view registrations in real time, approve or deny attendees, and communicate with registrants through individual or bulk email notifications. QR codes could be generated directly from the admin interface and distributed via flyers or email, allowing users to register by scanning a code or following a direct link.
To support pre-event preparation, administrators could create a virtual folder structure and upload documents into organized collections. Upon registration, attendees received secure access to these materials, enabling a consistent distribution mechanism for agendas, readings, and supporting documents.
The platform was implemented using a .NET Core API backend, a SQL Server database, and a React front end written in TypeScript. This architecture provided a clean separation of concerns, supported incremental feature expansion, and allowed the system to scale as additional events and registration scenarios were introduced.